Introduction

Welcome to Meta-GATE. These Terms and Conditions govern your use of our website metagate.in and our services. By accessing or using our website, you agree to comply with these terms. If you do not agree with any part of these terms, you should not use our website.

Services

Meta-GATE provides online coaching and educational resources for GATE aspirants. We reserve the right to modify, update, or discontinue any part of our services at any time without prior notice.

Eligibility of Previous / Old Students

Only students who have officially enrolled and completed classes (online or offline) in any year starting from 2018 are eligible to be recognised as Previous Students. The institute reserves the right to verify enrolment records before extending any benefits or references.

Declaration of GATE Examination Attempts & Rank

Students are required to truthfully declare and share their GATE examination rank(s), any PSUs and/or Master’s degree selection for every year they have appeared for the exam and/or interview, after being enrolled with us.

User Responsibilities

1. Account Registration: You must provide accurate and complete information when registering an account for individual login credentials strictly for personal use. You are responsible for maintaining the confidentiality of your login credentials.
   • Sharing of ID credentials, passwords, or course access with any other person is strictly prohibited.
   • Simultaneous or multiple device logins are not allowed, unless explicitly permitted.
   • Any violation may result in immediate suspension or permanent termination of access without refund.
2. Course Access & Validity
   • Course access is provided only for the duration specified at the time of enrollment.
   • Access will automatically expire after the validity period.
   • Extensions, if any, are solely at the discretion of the institute.
3. Use of Content: All content on our website, including videos, PDFs, and course materials, is for personal use only. You may not distribute, copy, or share any content without our explicit permission.
4. Prohibited Activities:
   • Misuse of website content.
   • Engaging in fraudulent activities.
   • Attempting to hack, disrupt, or harm our services.
   • Posting harmful, offensive, or illegal content on our platform.

Payment & Refund Policy

• Payment must be made in full before accessing premium courses.
• All fees paid towards course registration, enrollment, test series, study material etc. are strictly non-refundable under any circumstances.
• Any disputes regarding payments should be addressed to our support team.

Intellectual Property Rights

All study materials, video lectures, tests, PDFs, notes, content, trademarks, logos, and materials provided on metagate.in or official Learning Portal of Meta-GATE are the exclusive intellectual property of Meta-GATE.

Unauthorized use, recording, downloading, reproducing, distributing or sharing of our content / intellectual property is strictly prohibited and may attract legal action(s).

Code of Conduct

Students are expected to maintain professional and respectful behavior towards faculty, staff, and fellow students.

The institute reserves the right to terminate enrollment that includes, but not limited to:

• Misconduct
• Harassment
• Use of abusive or inappropriate language
• Disruptive behavior, any inappropriate behavior.

No refund shall be provided in such cases.

Technical Requirements

Students are responsible for ensuring:

• Stable internet connection
• Compatible device (mobile/laptop/tablet)
• Updated browser or application

The institute is not responsible for access issues arising from the student’s technical limitations.

Video Watch Percentage & Video Viewing Restrictions – Progress Tracking Workflow

1. Progress Tracking Interval
Video watch progress is updated every 5 minutes.
A user must watch the video for at least 5 continuous minutes for progress to be saved.

2. User Interaction-Based Updates
Progress is updated instantly when the user performs any of the following actions:

• Seeking / moving the progress bar
• Pausing the video
• Playing / resuming the video

These actions trigger a progress update even if the 5-minute interval is not completed.

3. Inactivity & New Attempt Creation (48-Hour Rule)

• If a user starts a video and does not watch it again within 48 hours, the attempt becomes inactive.
• When the user resumes watching after 48 hours, the system automatically creates a new attempt.
• Previous progress remains saved but is not continued.

4. Required Watch Percentage Logic

• If a Required Watch Percentage is set:
  • Once the user watches equal to or more than the required percentage, the video is marked as Completed.
• If the user revisits the video after completion:
• A new attempt is created.
• This happens because the original attempt is already finalised.

5. Completion Status Handling

• Once marked as Completed:
• The existing attempt will no longer update.
• Any future playback creates a fresh attempt.

Quick Summary

• Progress updates every 5 minutes or on user action
• 48 hours inactive → new attempt
• Completion based on required watch percentage
• Rewatch after completion → new attempt created

Video Viewing Restrictions:

The system allows restriction of video access based on:

• Number of views (attempts)
• Watch duration limits
• Required percentage completion

If both views and duration restrictions are enabled:
The video will be blocked when any one of the limits is exhausted.

A) Limit by Number of Views
You can set the number of times a student can watch a video.

• Example:
  If the view limit is set to 1, and required percentage is also set:
  • Once the student watches and completes the required percentage,
  • If they close the app and open the video again,
  • It will be counted as the second attempt.

If the limit is exceeded → Video access will be blocked.

Leave the field blank for Unlimited Views.

B) Limit by Watch Duration (Course-Level Restriction)
You can restrict total watch time based on the course’s total video duration.
How It Works

• Suppose a course contains 10 videos.
• Total video duration = 60 minutes.
• If you set the multiplier to 2,
  • Students can watch up to 120 minutes total across the course.

Once the total watch time limit is reached:
Further video playback will be blocked.

C) View Video Stats
Admins can monitor:

• Number of attempts
  Percentage completed
• Total watch time
• Reset all stats

This helps track student engagement and enforce restrictions properly.

Quick Summary
View limits can restrict number of attempts
Duration limits restrict total watch time
If either limit is exhausted → Video access is blocked

Disclaimer

We strive to provide accurate and up-to-date information, but we do not guarantee success in the GATE exam. Results depend on individual effort and preparation.

Limitation of Liability

Meta-GATE shall not be held responsible for any direct, indirect, incidental, or consequential damages resulting from the use of our website or services.

Termination

We reserve the right to terminate or suspend any account that violates our Terms and Conditions without prior notice.

Changes to Terms

Meta-GATE may update these terms at any time. Continued use of our services implies acceptance of the updated terms.

Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India, and any disputes shall be subject to the jurisdiction of the institute’s registered location courts.

Contact Us

For any questions or concerns regarding these Terms and Conditions, please contact us via our support page on metagate.in.

Note:

T&C apply for all the enrolled students through course, test series or any other product given by the institute.